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Terms & Conditions

Last updated: 12/2/2025

1. Acceptance of Terms

By accessing and using the Buildmart website and services (the "Service"), operated by Build Mart Pvt. Ltd. ("we," "us," or "our"), you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our Service.

We reserve the right to modify these terms at any time. Your continued use of the Service after any changes constitutes acceptance of the modified terms.

2. Use of Service

2.1 Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are of legal age to form a binding contract.

2.2 Account Registration

To use certain features of our Service, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

2.3 Prohibited Activities

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate or infringe upon the rights of others
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Impersonate any person or entity

3. Products and Pricing

3.1 Product Information

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content on the Service is accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are displayed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed. If a pricing error is discovered, we will notify you and give you the option to proceed at the correct price or cancel your order.

3.3 Product Availability

Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. If a product becomes unavailable after you place an order, we will notify you and provide a full refund.

4. Orders and Payment

4.1 Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or reject your order for any reason, including product availability, pricing errors, or suspected fraudulent activity.

4.2 Payment Terms

We accept various payment methods including credit/debit cards, UPI, net banking, and cash on delivery. You agree to provide current, complete, and accurate purchase and account information for all purchases.

4.3 Payment Processing

Payment processing is handled by secure third-party payment gateways. We do not store your complete payment card information. By making a payment, you agree to the terms and conditions of the payment gateway provider.

5. Shipping and Delivery

Shipping terms, delivery times, and charges are detailed in our Shipping Policy. We are not responsible for delays caused by third-party shipping carriers, weather conditions, or other circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for any loss or damage that occurs during transit.

6. Returns and Refunds

Our Returns and Refunds Policy governs all returns, exchanges, and refunds. Please review our Returns & Refunds page for detailed information about eligibility, process, and timelines.

7. Intellectual Property

All content on the Service, including text, graphics, logos, images, software, and other materials, is the property of Build Mart Pvt. Ltd. or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use any content from the Service without our prior written permission.

8. User Content

If you submit reviews, comments, photos, or other content ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content.

You represent that you own or have the right to submit User Content and that it does not violate any third-party rights or laws. We reserve the right to remove any User Content at our discretion.

9. Limitation of Liability

To the maximum extent permitted by law, Build Mart Pvt. Ltd. and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Build Mart Pvt. Ltd. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these terms, or infringement of any rights of another.

11. Termination

We reserve the right to terminate or suspend your account and access to the Service at any time, with or without cause or notice, for any reason, including violation of these terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these terms that by their nature should survive termination shall survive.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. We will notify users of any material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified terms.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

These Terms & Conditions are effective as of the date stated above and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.