Your Satisfaction is Our Priority
You can return most products within 7-15 days from the date of delivery. The exact return window may vary by product category and is mentioned on individual product pages.
Products are eligible for return if they meet the following conditions:
The following items cannot be returned:
Log in to your account, go to "My Orders", select the order you want to return, and click "Return Product". Alternatively, contact our customer support team.
Select the items you want to return, choose the return reason, and provide any additional details or photos if the product is damaged or defective.
Our team will review your return request. Once approved, you'll receive a return authorization and instructions for returning the product.
Pack the product securely in its original packaging with all accessories. We'll arrange for pickup from your address, or you can ship it to our return center using the provided address.
Once we receive and verify the returned product, we'll process your refund to the original payment method within 5-7 business days.
Refunds are typically processed within 5-7 business days after we receive and verify the returned product. The exact time may vary based on your payment method and bank.
Refunds are processed to the original payment method used for the order:
The refund amount includes the product price. Shipping charges are refunded only if the return is due to our error (wrong product, defective product, etc.). In case of customer-initiated returns, shipping charges may be deducted.
You can cancel your order before it's shipped. Once the order is shipped, you'll need to return it as per our return policy.
To cancel an order, go to "My Orders" in your account, select the order, and click "Cancel Order". You can also contact our customer support team for assistance.
We reserve the right to cancel orders in case of:
If we cancel your order, you'll receive a full refund within 5-7 business days.
No cancellation charges apply if you cancel before the order is shipped. If the order has already been shipped, standard return policy applies.
Currently, we do not offer direct exchanges. If you want a different size, color, or variant, please return the product as per our return policy and place a new order for the desired item.
This ensures faster processing and better service. The refund from the returned product will be processed separately, and you can use it for your new purchase.
If you have any questions about returns, refunds, or cancellations, please contact our customer support: